Terms of Service

1. Introduction

These Terms of Service govern the use of the BRUUK website and the purchase of products from Bruuk Coffee Ltd.

By using our website, you agree to these Terms.

2. Eligibility

You must be at least 18 years old, or have permission from a parent or guardian, to use this website.

3. Products

We aim to ensure product descriptions and images are accurate. However, slight variations may occur — coffee is a natural product, and roast, flavour and appearance can vary subtly between batches.

Products are subject to availability.

4. Pricing

All prices are displayed in GBP unless otherwise stated.

We reserve the right to change prices at any time. The price that applies to an order is the price displayed at the time the order is placed.

5. Orders

Orders are subject to acceptance and availability.

We reserve the right to cancel or refuse orders where necessary, including suspected fraud or pricing errors.

6. Subscriptions

BRUUK offers coffee subscriptions on recurring delivery intervals. Subscription pricing, delivery frequency, and product selection are confirmed at the point of checkout and can be managed from your account.

You may pause, modify or cancel an active subscription at any time before its next renewal date. Cancellations or changes made after a renewal has been charged take effect from the following cycle.

7. Shipping

Estimated delivery times are not guaranteed.

Customers are responsible for ensuring delivery details are accurate. See our Shipping Policy for full details.

8. Intellectual Property

All website content, including branding, logos, graphics, photography, packaging designs, and written materials, are the intellectual property of Bruuk Coffee Ltd unless otherwise stated.

No content may be copied, reproduced, or used without written permission.

9. Prohibited Use

You agree not to:

• Use the website unlawfully
• Attempt to disrupt website operations
• Introduce malicious software
• Misrepresent your identity

10. Limitation of Liability

To the fullest extent permitted by law, Bruuk Coffee Ltd shall not be liable for indirect or consequential damages arising from use of the website or products.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law, including in respect of death or personal injury caused by negligence or for fraud.

11. Third-Party Services

We may use third-party platforms and providers for payment, shipping, analytics, and website hosting. See our Privacy Policy for details of how your data is handled.

12. Governing Law

These Terms shall be governed by the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Changes to These Terms

We reserve the right to update these Terms periodically. The latest version will always be available on this page.

14. Contact

For any enquiries regarding these Terms: hello@bruuk.coffee